Dropper Guide
Everything you need to know about delivering packages as a Dropper.
How to become a Dropper
Droppers are independent gig workers who deliver packages from Dropzon locations directly to customers. You can use any transport - walking, bicycle, motorcycle, car, or even ride-hailing.
Create a Dropzon account
If you do not have one already, sign up at dropzon.app with your phone number.
Apply as a Dropper
Go to the Dropper section and submit your application. You will need to provide your name, transport type, and a valid ID for verification.
Get approved
Our team reviews your application. Once approved, you can start accepting deliveries.
Go online and start earning
Open the Dropper portal, toggle your status to "Online", and start receiving delivery requests from nearby customers.
Accepting and completing deliveries
Receive a delivery request
When a customer near you requests a Dropper delivery, you will get a notification with the pickup Dropzon, delivery location, and estimated payout.
Accept or decline
Review the details and accept if it works for you. If you decline, it goes to the next available Dropper.
Pick up from the Dropzon
Go to the Dropzon location, identify yourself as the assigned Dropper, and collect the package from the operator.
Deliver to the customer
Head to the customer's delivery location. Hand over the package face-to-face.
Confirm delivery
Mark the delivery as complete in the app. The customer confirms receipt, and your earnings are credited.
Earnings and payouts
You earn for every delivery you complete. Earnings depend on:
- Distance - Longer deliveries pay more
- Time of day - Peak hours may have higher rates
- Package size - Larger or heavier packages may pay more
You can view your earnings in real-time from the Dropper portal:
- Today's earnings - What you have made today
- Weekly summary - Breakdown of the past 7 days
- Delivery history - Every delivery with payout details
Payouts are processed to your registered mobile money account (M-Pesa, Airtel Money, etc.) or bank account, depending on your country.
Going online and offline
As a gig worker, you control when you work. Toggle your status in the Dropper portal:
Online
You are available and will receive delivery requests from nearby customers. Stay online as long as you want to work.
Offline
You are not available and will not receive any delivery requests. Go offline whenever you need a break or are done for the day.