Dropper Guide
Everything you need to know about delivering packages as a Dropper.
How to become a Dropper
Droppers are independent gig workers who deliver packages from Dropzon locations directly to customers. You can use any transport - walking, bicycle, motorcycle, car, or even ride-hailing.
Create a Dropzon account
If you do not have one already, sign up at dropzon.app with your phone number.
Apply as a Dropper
Go to the Dropper section and submit your application. You will need to provide your name, transport type, and a valid ID for verification.
Get approved
Our team reviews your application. Once approved, you can start accepting deliveries.
Go online and start earning
Open the Dropper portal, toggle your status to "Online", and start receiving delivery requests from nearby customers.
Completing a delivery - step by step
You are assigned a delivery
When a customer requests Dropper delivery for a package at a nearby Dropzon, the system assigns it to an available online rider. You get a notification with the pickup Dropzon and the customer's delivery address.
Head to the Dropzon
In your Dropper portal, tap En Route to Dropzon to let the customer know you are on your way. Navigate to the Dropzon location shown in the delivery details.
Collect the package
Identify yourself to the operator as the assigned Dropper for that delivery. Once they hand over the package, tap Picked Upin the app. This updates the customer's tracking to "Package Picked Up".
Deliver to the address
Tap En Route to Deliveryand head to the customer's address. Your live location is visible to the customer so they can track you in real time.
Arrive and get the OTP
When you reach the delivery address, tap Arrived. Ask the customer for their 6-digit delivery OTP - they see it in the Dropper section of their app. Enter it in your portal.
Delivery complete - earnings credited
Once the OTP is verified, the delivery is marked complete and your earnings are credited immediately.
Earnings and payouts
You earn for every delivery you complete. Earnings depend on:
- Distance - Longer deliveries pay more
- Time of day - Peak hours may have higher rates
- Package size - Larger or heavier packages may pay more
You can view your earnings in real-time from the Dropper portal:
- Today's earnings - What you have made today
- Weekly summary - Breakdown of the past 7 days
- Delivery history - Every delivery with payout details
Payouts are processed to your registered mobile money account (M-Pesa, Airtel Money, etc.) or bank account, depending on your country.
Going online and offline
As a gig worker, you control when you work. Toggle your status in the Dropper portal:
Online
You are available and will receive delivery requests from nearby customers. Stay online as long as you want to work.
Offline
You are not available and will not receive any delivery requests. Go offline whenever you need a break or are done for the day.