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Step-by-step guides, frequently asked questions, and everything you need to know about using Dropzon across all our platforms.
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Getting Started
New to Dropzon? Start here. Learn what a DZ Address is and how to get one.
- What is Dropzon?
- How to create an account
- How to get your DZ Address
- Understanding your DZ# code
Your DZ Address
Managing your address, subscriptions, and everything about your DZ# code.
- How to use your DZ Address
- Sharing your address on forms
- Subscription plans and billing
- Grace period and spot renewal
Receiving Packages
How packages arrive at your Dropzon and how to pick them up.
- How package delivery works
- Picking up your package
- Package verification (DZ#, QR, OTP)
- Requesting Dropper delivery to your door
Shop and Ship
Buy from Amazon, AliExpress, and international stores using your DZ Address.
- What is DZ International?
- How to shop from Amazon, AliExpress, etc.
- Using your international DZ Address
- Tracking international shipments
Private Dropzon
Set up your own private address for your home, office, or apartment building.
- What is a Private Dropzon?
- How to create a Private Dropzon
- Inviting people to your Private Dropzon
- Managing your Private Dropzon
For Droppers
Guides for delivery riders - registration, deliveries, and earnings.
- How to become a Dropper
- Accepting and completing deliveries
- Earnings and payouts
- Going online and offline
For Agents (Operators)
Running your Dropzon agent location - receiving packages, managing customers.
- How to become a Dropzon Agent
- Receiving packages at your location
- Handing over packages to customers
- Your earnings dashboard
For Business
Integrate Dropzon into your e-commerce store or logistics operation.
- DZ Address widget for checkout
- API integration guide
- Bulk address validation
- Business plans and pricing
Account and Security
Managing your profile, password, verification, and security settings.
- Updating your profile
- Changing your password
- Phone and email verification
- Deleting your account
Still need help?
Can not find what you are looking for? Reach out to our support team and we will get back to you as soon as possible.